Privacy Policy

Rhome Exchange Inc. ("Rhome," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (rhome.com) or use our platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Name, email address, and phone number
Account credentials
Financial information for pre-qualification (income, last four digits of SSN)
Property search preferences and saved listings
Communications you send to us

Automatically Collected Information

When you access our platform, we may automatically collect:

Device and browser information
IP address and general location
Usage patterns and search activity
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Provide and maintain our platform
Process pre-qualification applications
Facilitate property searches and group formation
Communicate with you about your account and our services
Improve our platform and develop new features
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

Lending Partners: Pre-qualification data with your consent
Insurance Partners: Information necessary for policy administration
Service Providers: Third parties that help us operate our platform
Legal Compliance: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption at rest and in transit, access controls, and regular security assessments. Sensitive information like SSN data is encrypted and never stored in plain text.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of certain data processing activities

Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can manage cookie preferences through your browser settings.

Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@rhome.com.